Frequently Asked Questions
Everything you need to know about our spooky lenses.
Are your Halloween contact lenses safe to wear?
Yes, all our lenses are FDA-cleared and manufactured to international safety standards. However, it is essential to follow the included hygiene instructions and consult an eye care professional before use.
How long can I wear the lenses?
We offer various durations, including daily disposables, 30-day wear, and 90-day wear lenses. Please check the specific product description for the 'wear cycle' and never exceed the recommended duration.
Do I need a prescription to purchase your lenses?
In the United States, a valid prescription is required for all contact lenses, including cosmetic ones. For international customers, requirements vary by local regulations, but we always recommend a professional fitting.
How should I clean and store my lenses?
Always wash your hands before touching lenses. Use a multipurpose contact lens solution to rinse and store them in a clean lens case. Never use tap water or saliva to clean your lenses.
What is your return policy for contact lenses?
Due to the medical and hygienic nature of the product, we can only accept returns on unopened, factory-sealed boxes within 30 days of purchase. Once the sterile blister pack is opened, the item cannot be returned.
How fast is shipping for last-minute costumes?
We offer standard, priority, and overnight shipping options. During the October peak season, we recommend ordering at least 10 business days in advance to ensure your lenses arrive in time for your event.